Legal Complaint Letter Templates
Complaints and disputes
We all have consumer rights, and we're here to help you use them when something goes wrong. We have a wide range of fixed fee services that include compensation for bad holidays, a process for seeking a refund for overcharging at a motor mechanics, and recompense for poor meals at a restaurant.
We also have a selection of documents to help assist in dealing with disputes with your neighbours, from gaining access to their land for your own building work, through to complaints about noise or boundary issues.
What's more, with all our documents you can try before you buy and have the reassurance of our legal expertise available should you need it - see for yourself now.
For more help and information click on the law guide topics in the left hand menu.
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Complaints & disputes
Products
Buying goods
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Short description:
This pack provides you with a large range of document templates for dealing with a problem with goods you have purchased. It provides templates for requesting a refund, a replacement, or compensation in…
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Complaints & disputes
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Property, privacy and boundary issues make up the vast majority of concerns that people have with their neighbours. Most neighborhood disputes can be easily resolved through discussion, or in the worst…
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Holiday and travel
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Holidays are costly, and it can be very frustrating when things go wrong. This pack of documents provides templates for seeking redress for the most common issues that holidaymakers feel warrant…
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Motor vehicle complaints
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Keeping your car on the road can be a costly process. This pack contains documentation enabling you to deal with all aspects of vehicle-related legal issues, complaining about poor quality of work done by…
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Utilities
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This pack provides templates for dealing with issues with the supplier of your water, gas, electricity or telephone services in the event of a fault or a failure to meet expected standards. See the…
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Accountants & surveyors
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This pack contains the documentation necessary to complain directly about poor or delayed service by an accountant or surveyor, or to take the matter further and complain to the corresponding governing…
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Solicitors & barristers
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This pack provides documentation to deal with problems experienced with solicitors, barristers and conveyancers. The templates cover initial contact with the solicitor/barrister themselves as well as…
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Restaurants
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This pack will enable you to contact a restaurant in relation seeking recompense if you are unsatisfied with your experience – that’s due to poor service, a booking they have failed to honor…
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Other complaints and requests
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If you have employed a removal company who has damaged one or more items whilst moving, you can use this letter to demand compensation. The letter will allow you to seek a repair or replacement of the…
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If you have taken an item to a dry cleaners (e.g. a pair of trousers), and during the cleaning process, they have caused damage to the item, you are entitled to claim compensation for this damage. Under…
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Where an insurance company has rejected a claim and you believe that this is a mistake, you can use this document to raise a complaint. This letter will initiate the insurer's formal complaints procedure…
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Use this letter to demand that your landlord repay your deposit. You should send this letter by recorded delivery post and keep a copy for your own records, so that you can prove that your landlord…
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This is a letter to your bank giving them permission to disclose information about your account to a third party.
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As an individual or a business, use this letter to give notice of a change of address to a third party. The document is suitable for use whether or not you have a contractual duty to notify the other…
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If you wish to view or have copies of the medical records which are held at your doctor's surgery, you can use this letter to make a formal request. It is necessary to make this request in writing. You…
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If your insurance company has refused to accept a claim that you have made under your insurance policy on the grounds that the damage was caused by an event that is not covered by your insurance policy…
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